Policies

Payment

Item purchases can me made through Paypal, by mail with a check or money order. Payment must be received in full prior to delivery.

Shipping

Shipment cost are based on actual weight of delivery and may vary. Insurance is recommended for customized items. Rock Paper Scissors is not liable for lost or good damaged in transit unless insurance is purchased.

Refunds and Exchanges

There are no refunds, unless an out of stock item is purchased. Exchanges are allowed up to 30 days after purchase. After that point there are no exchanges. The customer is responsible for any extra shipping cost incurred by an exchange.

Additional Policies and FAQs

CUSTOM ORDERS

[RATES/PAYMENT]

ESTIMATES
Concept revisions, extensive alterations, or a switch in concept objectives sometimes makes it impossible to accurately estimate in advance the total cost of a project. For each project, the CLIENT will receive an estimate outlining the project specifications the scope of services, materials, and labor. Final billing will reflect the actual costs incurred. The client will be notified of any price changes.

DEPOSIT
Before any work can begin the CLIENT needs to provide approval of estimate as well as pay Rock Paper Scissors a non-refundable 25% deposit based on of total amount estimated. If the estimate is $100 or less, full payment is due before any work can begin.

BALANCE
The remaining balances are due 21 days prior to deadline of the project. The Rock Paper Scissors reserves the right to refuse completion or delivery of work until past due balances are paid.

[TERMS & CONDITIONS]

ERRORS AND OMISSIONS
It is the CLIENT’S responsibility to check proofs carefully for accuracy in all respects, ranging from spelling to technical illustrations. Rock Paper Scissors is not liable for errors or omissions. A CLIENTS approval ,verbal or in writing, is required prior to release for printing.

INSPECTION OF BOOKS
Upon reasonable notice, any and all invoices from Rock Paper Scissors vendors, time sheets and other documentation relating to the CLIENTS account will be available to the CLIENT.

RIGHTS OF OWNERSHIP
According to the Copy right Law of 1976, the rights to all design and art work, including but not limited to photography and or illustration created by independent photographers or illustrators retained by Rock Paper Scissors, or purchased from a stock agency on your behalf, remain with Rock Paper Scissors. Unless a purchase of “All Rights” (A Buyout) is negotiated, you may not use or reproduce the design or the images therein for a purpose other than the one(s) originally stipulated.
Rock Paper Scissors reserves the right to photograph and/or
distribute or publish for our firms promotional and marketing
needs.

PRODUCTION SCHEDULES
The CLIENT should allow 6 weeks minimum prior to delivery date for production time. Production schedules will be established and adhered to both parties. Where production schedules are not adhered to by the Client, final delivery date or dates will be adjusted accordingly.

TERM AND TERMINATION
The CLIENT may cancel at any point prior to delivery and is responsible for any cost incurred at the point of cancellation. The following items are non-refundable: assembled materials, billable time spent less the deposit, and shipment cost of materials.